A complete commerce and operations platform for a UAE-based custom badges and branded merchandise business — from product discovery to doorstep delivery, managed from one back office.
D-Badge had the product. What they lacked was infrastructure. Orders arrived via WhatsApp and email. Payment tracking was manual. Customers had no visibility on their badge production or delivery status. The team was spending hours each day on operations that should have been instant.
No online storefront
Product discovery happened through direct messages. There was no catalogue, no pricing, no self-serve ordering — every sale required manual back-and-forth.
Zero fulfilment visibility
Once an order was placed, customers had no idea where their badges were. Production status, courier handoffs, and delivery confirmations all required staff intervention.
Manual finance and reconciliation
Revenue tracking was done in spreadsheets. Refunds, payment confirmations, and coupon redemptions had no centralised record — a liability as the business scaled.
Eleven interlocking systems, each purpose-built for D-Badge's operational reality — from first click on the storefront to final delivery confirmation.
Storefront & Product Catalog
Browse-ready storefront with product categories, variant selectors, custom badge configurators, and rich product detail pages — built for conversion.
Cart & Checkout
Persistent cart, multi-step checkout, address management, and a frictionless purchase flow optimised for the UAE market.
Online Payments
Secure payment gateway integration handling local and card-based transactions — instant confirmation, refunds, and payment status webhooks.
Order Management
Full order lifecycle from placement to completion — status transitions, staff notes, bulk actions, and automated customer notifications at every stage.
Delivery & Fulfilment Tracking
Real-time order status tracking for customers and operations — from production queue to courier handoff and final delivery confirmation.
Coupons & Discounts
Flexible promotions engine — percentage and fixed discounts, coupon codes, minimum order thresholds, expiry windows, and usage limits.
Analytics
Business intelligence dashboard covering revenue trends, top products, order volumes, conversion rates, and customer acquisition — updated in real time.
Finance Module
Revenue tracking, refund management, payment reconciliation, and financial reporting — a single source of truth for the business accountant.
Content Management
Admin-editable banners, homepage sections, product descriptions, and SEO metadata — no developer involvement needed for day-to-day content updates.
Authentication
Supabase-powered auth with email/password, magic links, and session management — separate flows for customers and back-office staff with role-based access.
Admin Dashboard
A comprehensive back-office — orders, customers, inventory, finance, coupons, content, and settings all in one purpose-built interface for the D-Badge team.
Server-first Next.js with Supabase as the persistence layer — Postgres for structured data, Storage for assets, Auth for identity. Cloudflare sits in front of everything for edge caching, DDoS protection, and UAE-regional routing.
The D-Badge team manages every order, customer, payment, and delivery from a single dashboard — built for speed, not complexity.
Recent Orders
284 total · showing latest 5
| Order | Customer | Product | Date | Amount | Status |
|---|---|---|---|---|---|
| #DB-2841 | Gulf Media Co. | Custom Enamel Pin × 200 | 12 Jun 2025 | AED 1,840 | Delivered |
| #DB-2840 | Etihad Merch Dept | Woven Badge × 500 | 12 Jun 2025 | AED 3,200 | In Transit |
| #DB-2839 | Al Futtaim Group | PVC Keychain × 1,000 | 11 Jun 2025 | AED 2,650 | Production |
| #DB-2838 | DEWA Events | Metal Lapel Pin × 150 | 11 Jun 2025 | AED 990 | Paid |
| #DB-2837 | Majid Al Futtaim | Embroidered Patch × 300 | 10 Jun 2025 | AED 2,100 | Delivered |
Order Tracking
#DB-2840
Etihad Merch Dept — Woven Badge × 500
Order Placed
Jun 10, 9:14 AM
Payment Confirmed
Jun 10, 9:15 AM
In Production
Jun 11, 8:00 AM
Quality Check
Jun 12, 2:30 PM
Dispatched
Jun 12, 5:00 PM
Out for Delivery
Jun 13, 10:00 AM
Delivered
Estimated today
Launching D-Badge as a fully operable platform — not a prototype. The business went live with every layer in place.
Unified ordering
Customers configure, quote, pay, and receive confirmation in minutes — no emails, no back-and-forth. The storefront handles every product category with variant support.
Automated tracking
Every order moves through a defined status lifecycle. Customers see production, dispatch, and delivery in real time — without calling or messaging the team.
Finance in one place
Revenue, refunds, coupon redemptions, and payment reconciliation are all captured automatically — giving the team a real-time financial picture without manual entry.
D-Badge went from scattered manual operations to a fully automated commerce platform. We can do the same for your business.