Privacy Policy

1. Introduction

This Privacy Policy describes how ManageMatic Technology (“Managematic,” “we,” “us,” or “our”) collects, uses, and safeguards your information when you visit our website, create an account, or use our services. By using Managematic, you agree to the practices described here.

2. Information We Collect

We may collect the following categories of information:

• Account data — your name, email address, company name, and password (stored securely as a hash).
• Project & request data — briefs, messages, and support tickets you submit to us.
• Billing data — subscription plan, billing cycle, and payment records processed by our payment providers.
• Usage data — pages visited, referrers, and similar analytics collected to improve our services.

3. How We Use Your Information

We use the information we collect to:

• provide, operate, and maintain our services;
• process transactions and send related confirmations and receipts;
• respond to your requests, briefs, and support enquiries;
• send service updates and, where you have opted in, our newsletter;
• monitor usage to improve performance, security, and reliability.

4. Sharing & Disclosure

We do not sell your personal information. We may share data with trusted service providers (such as hosting, email, and payment processors) who act on our behalf and are bound by confidentiality obligations, or where required by law.

5. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal information, and to withdraw consent or unsubscribe from marketing communications at any time. To exercise these rights, contact us using the details below.

7. Data Retention

We retain personal information for as long as necessary to provide our services and fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, reach out to us at [email protected] or via our contact page. ManageMatic Technology, Dubai, United Arab Emirates.